How we handle feedback, promotions, and partnership inquiries
Where to send general feedback, promotional messages, or business inquiries and what to expect.
Different inquiry types go to different teams. Use the right channel so your request is handled quickly.
General feedback
- Email support@momentscountdown.app with "Feedback" in the subject. Include app version and a short description of what you liked or what could be better.
Feature requests
- See "How to request a feature or suggest an improvement." Feature requests are tracked for future product planning.
Promotions, app listings, or partnership offers
- For promotional or directory listing offers (for example: backlink or third-party directory submissions) include company details, what you’re offering, and sample links. These messages are reviewed but may be declined if they don’t match Moments’ priorities.
Business or acquisition inquiries
- Send a concise email describing your company, proposal, and a point of contact. The team reviews inquiries but may decline unsolicited acquisition proposals.
What to expect
- You should get an acknowledgment within a few business days. For promotional or acquisition inquiries, the team may respond more slowly or decline if it isn’t a fit.
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