How to sign in and enable online backup (cross-device sync)

Use online backup to keep your events safe and available on multiple devices.

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Why use backup

• Backup saves your events and custom backgrounds to your Moments account so you can restore them after switching phones or reinstalling the app.

Sign in options

• On iOS you can use "Sign in with Apple" (the app supports that option; Apple may obfuscate name/email).

• On Android the app will offer a sign-in option (Google account sign-in or an app-specific account) if available.

Enable backup

1. Open Moments and go to Settings (tap the gear icon).

2. Tap "Sign in" or "Backup & sync".

3. Choose a sign-in method (Sign in with Apple / Google) and complete the authentication flow.

4. After sign-in, toggle "Online backup" or "Sync events" to ON.

What gets backed up

• Event titles, dates, repeat settings, and custom backgrounds uploaded from your device are preserved in backup. Device-specific widget placements are not part of the backup and must be re-added on the new device.

How to verify

• After enabling backup, open Settings > Backup & sync and confirm you see a recent backup timestamp.

Troubleshooting & recovery

• If you switched phones and your events don’t appear after sign-in, go to Settings > Backup & sync and tap "Restore from backup" or "Download".

• If restore fails, try signing out and signing back in, ensure you’re using the same account that created the backup, and check your internet connection.

• If you purchased Pro/lifetime on a previous phone and it didn’t restore, see "How to restore purchases and recover Pro/lifetime access."

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