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How to request a feature or suggest an improvement

Submit a feature request (like search) with a clear use case so the team can evaluate it.

How to request a feature or suggest an improvement

Submit a feature request (like search) with a clear use case so the team can evaluate it.

We welcome feature requests. To make them useful for prioritization, include a clear use case.

What to include in a feature request

  1. Describe the feature in one sentence

    • Example: "Add a search box to find events by title."
  2. Explain your use case and scale

    • Example: "I have 120 events and need to find a single birthday quickly."
  3. Priority and impact

    • Explain whether this is a mild convenience or blocks your workflow.
  4. Screenshots or sketches (optional)

    • Show where you’d like the feature to appear (top of the events list, Settings, etc.).

How to submit

  • Email support@momentscountdown.app with the subject: "Feature request: [short title]" and include the details above.

What happens next

  • The Moments team logs requests and evaluates them alongside other improvements. You’ll receive an acknowledgement and the team may follow up with clarifying questions. Feature requests are considered for future releases but are not guaranteed.

Example: Search request

  • Several users have requested a search box to locate events quickly. If you need search, say how many events you have and how you’d expect search to behave (title only, full-text, filters).

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How to get fast help: what to include in your support request

Reduce ticket delays—what information to provide so support can help quickly.

How we handle feedback, promotions, and partnership inquiries

Where to send general feedback, promotional messages, or business inquiries and what to expect.

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